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Tuesday, June 8, 2010

The UK’s Communication Workers’ Union have effectively rejected a belated revised pay offer by telecoms giant British Telecom. Their statement, released early this evening, indicates a formal ballot on strike action is inevitable – unless the company revises their two percent offer for 2010.

The deadline set by the Communication Workers’ Union (CWU) passed at noon last Friday, apparently unheeded by BT. The union’s announcement of their intent to ballot members apparently resulted in the offer — one with no new money on the table for this year.

Last week, when their ultimatum was ignored, CWU deputy secretary general (DSG) Andy Kerr expressed deep disappointment, citing the substantial profits made by the company in the last financial year: “[w]e’re obviously very disappointed that BT has not improved its pay offer of 2% despite their healthy profits this year.”

The turnaround from losses of £244 million to a billion-pound-plus profit has, the union claims, galvanised their membership into seriously considering industrial action. Reports of senior directors receiving million-pound bonuses, and former Labour minister Patricia Hewitt landing over over £50,000 extra per-year, are characterised as “directors’ ‘snouts in the trough'”. Hewitt was suspended from her parliamentary party in March over cash-for-access accusations, and works two to three days each month on BT’s remuneration committee.

The UK’s Press Association described the now-rejected offer as being worth 2% this year, and an additional 3% in 2011 with staff bonuses of up to £250. The package supposedly contains pledges on no compulsory redundancies and the return of call centre and non-frontline work from outsource companies in India.

Wikinews called both the Communication Workers’ Union, and British Telecom, seeking clarification on a number of points. Richard Knowles, a BT press officer in London, forwarded their terse sub-400-word statement, refusing to be drawn on reports that the offer includes the repatriation of call centre and back-office jobs. When challenged on this work being carried out in a jurisdiction with less-stringent data protection, and computer misuse legislation, our reporter was referred back to the company’s statement.

Sian Jones of the CWU’s Press Office, commenting prior to the union’s evening statement, remarked that repatriation of call centre work was an issue that the union had prior, unrelated, discussions with BT about; she gave no indication to Wikinews this was, or was not, part of BT’s revised offer.

The press release, shortly after 1630 BST, expressed clear intent to carry on with the process of balloting members on strike action. In the statement, CWU DGS Andy Kerr states, “[w]e’re very disappointed that BT’s revised offer remains materially unchanged for this year in terms of pay.”

Continuing, he emphasised, “[…] we’ve made clear, 2 per cent is unacceptable for our members as it does not reflect the reward they expect given the contribution they have made to cost savings of £1.75 billion and profits of over £1bn. In addition, inflation is at 5.3 per cent and staff are comparing this offer with the large salary rises and bonuses for senior executives which expose the blatant double standards being adopted by the company when it comes to remuneration.”

The CWU statement also expresses concern over BT’s disclosure of details within the offer; “BT’s decision to leak their offer to the media today has also raised trust issues for us with the company.”

Any sustained action by CWU members in BT’s employ could have a major impact on the country’s communication infrastructure. Millions of UK households and businesses are reliant on BT for internet access – in addition to telephony services.

Following the release of their statement, the CWU’s Sian Jones confirmed that the union had not, as-yet, given BT the formal seven-days notice of balloting members on strike action.

Any ballot would run for a two-week period; following such, the union would, again, be required to give seven days notice to BT; this time of their intent to take workers out on strike. She emphasised, “nobody wants to be on strike”, stressing that the union last took such action in 1987, and would prefer round-table discussions and an improved offer.

The structure of BT’s privatisation, and breakup to permit level playing-field telephony and broadband competition, would see other Internet service providers who rely on the ageing, once GPO-owned, copper POTS infrastructure unable to resolve customer faults. According to the CWU, BT has been querying managerial staff on their skillsets – as a form of preparation for any industrial action. A union spokesperson described this as “laughable”.

When called for comment on the union’s rejection of their revised offer, the BT press office declined to comment at this time.

Saturday, April 24, 2010

Trusteer, a web security company, reports that a trojan horse virus called Zeus can steal online banking details from infected computers. The virus has infected one out of every 3,000 computers of the 5,500,000 million which the company monitors in the United States and the United Kingdom.

The trojan can infect users of Mozilla Firefox and Microsoft Internet Explorer on Microsoft Windows, and steals login information by recording keystrokes when the machine connects to certain websites, usually banks or other financial institutions. The stolen data is transmitted to a remote server and sold to cyber-criminals. “We expect this new version of Zeus to significantly increase fraud losses, since nearly 30% of Internet users bank online with Firefox and the infection is growing faster than we have ever seen before,” said Amit Klein, chief technology officer at Trusteer, to BBC.

The trojan has also affected Wikinews users, including Brian McNeil, who is the founder of Wikinewsie, a restricted-access wiki used to collaborate on sensitive news reports. McNeil reported on his userspace: “On Saturday [April] 17, a Windows-based PC in the house issued a cry for help, the Avira package running on the system had just detected a piece of malware; full scans indicated several known pieces of malware and numerous hidden files. Additional scans revealed that all but one of the USB memory sticks and portable hard drives in the house were infected with something. The Zeus botnet, as it turned out.” E-mail accounts for accredited reporters have also been affected.

Wednesday, September 26, 2007

Penny Lucas is running for the Progressive Conservative in the Ontario provincial election, in the Kenora-Rainy River riding. Wikinews’ Nick Moreau interviewed regarding her values, her experience, and her campaign.

Stay tuned for further interviews; every candidate from every party is eligible, and will be contacted. Expect interviews from Liberals, Progressive Conservatives, New Democratic Party members, Ontario Greens, as well as members from the Family Coalition, Freedom, Communist, Libertarian, and Confederation of Regions parties, as well as independents.

Wednesday, February 23, 2005

On Monday, at 10.14 pm UTC, the Wikimedia server cluster experienced a total power failure, taking down Wikipedia, Wikinews, and all other Wikimedia websites.

The servers are housed in a colocation facility (colo) in Tampa, Florida, USA. They occupy two racks, with each rack receiving electricity from two independent supplies. However, both supplies have circuit-breakers in them, and both opened at the same time, leading to a total power failure. All computers immediately went down. It’s normal for fire safety regulations to prohibit uninterruptible power supplies in colos, with the colo providing its own UPS and generator instead. The circuit breakers were on the computer side of this emergency power system, so none of the computers continued to receive power to survive the breaker trip or shut down safely.

The actual reason why the circuit breakers tripped is currently unknown.

When power was restored, it was discovered that most of the MySQL databases that store the data which makes up Wikipedia et al had been corrupted. The main database and the four slaves had all damaged the data on their hard disk drives beyond the ability of the auto-correction to repair. Only one copy survived safely, on a machine that is used for report generation and maintenance tasks, which remained 31 hours backlogged while catching up after an unusually heavy update load during the previous week.

Volunteer Wikimedia engineers worked through the night rebuilding the databases from the sole good copy onto the other servers. The Wikipedia database is over 180Gb in size, making the copying process last 1.5 – 2 hours for every server it was performed upon.

Regular back-ups of the database of Wikipedia projects are maintained – the encyclopedia in its entirety was not at risk. The last database download was made on February 9; all edits since then could only have been laboriously rebuilt from logs and recovered from the damaged database requiring much more time and effort.

Limited read-only service was established late Tuesday afternoon, with editing becoming possible 24 hours after the power failure. Final repairs continue now, as well as upgrades to prevent similar issues in the future. Server-intensive features, such as categories and ‘watchlists’ that display recent changes to selected articles to registered users, remain disabled to ease the load on the recovering systems.

The process which led to the damage originated with the operating system, disk controllers, or hard drives failing to flush the data correctly.

If the power to a database server is cut mid-write, the database may be corrupted and unreadable, however the operating system, hardware, and software are designed to make this very unlikely. In a previous incident in 2004 power was also lost to a server but the database was undamaged.

To avoid such damage, each database server saves a copy of an edit to be applied to the database on a separate storage system before making the actual update to the database itself. This so-called ‘write-ahead logging’ should ensure that in the event of a system crash, the database can be rebuilt from a ‘last-good’ state by replaying the edits saved in the log.

Earlier this year popular blogging site LiveJournal suffered a similar power failure when another customer at their colocation facility pressed an Emergency Power Off button, intended for use only by firefighters. The company suffered database corruption similar to that seen at Wikimedia.

LiveJournal are now fitting UPS to their servers to ensure that they have time to shut down safely in the event of a power failure. Wikimedia was said to be investigating the possibility of fitting similar equipment at the time of this failure.

Several pundits have suggested that the use of another database, such as the proprietary database Oracle or the free PostgreSQL, would have avoided the database corruption seen at the server cluster. A post-mortem of the incident show the failure was in the operating system, or the hardware, or some combination of the two. LiveJournal, which also uses MySQL, reported similar database corruption after their power cut.

The Wikimedia foundation only allows the use of free software on its systems, and future versions of the Mediawiki software will support the PostgreSQL database.

Users are reminded that during times of system failure or excessive demand, they can still search Wikipedia using Google. The articles may be viewed using Google’s cache.

Monday, November 7, 2005

Jean-Jacques Le Chenadec has been reported as the first casualty of recent rioting in France. The 61-year old man was beaten by a hooded rioter last week and had been in a coma since the attack.

The uprising was set off by the death of two teenagers who were allegedly chased by police and hid in an electric power station where they were electrocuted.

The French riots have further intensified over the past few days and are now said to have spread to nearly every city in the country.

The French prime minister, Dominique de Villepin, announced on Monday plans to allow the nation’s regions to impose curfews. Mr. de Villepin appeared the day before on television with an appeal to end the violence.

The president, Jacques Chirac, ended his silence on the rioting on Saturday, when he spoke to the press. “Those who want to sow violence or fear will be caught, tried and punished,” he said. “But we also understand very well that we must move towards respect for each individual, justice and equality of opportunity. We are all completely determined to go down this road and pursue the efforts that are already under way in this domain.”

The Minister of the Interior, Nicolas Sarkozy, called for a radical overhaul of the French social model that he said, “in every aspect, needs to be fundamentally rebuilt.” On the same day, various people [1] [2] discovered that UMP, the political party of Nicolas Sarkozy had bought the Google AdWords ‘banlieue’ (suburbs) to advertise their own website on google.fr.

Arrests in the rioting total nearly 1200 following the deaths of two youths on October 27. The unrest, which started in a Paris suburb, has spread to over 270 towns across France. More than 4300 cars have been torched across the country, and 2 schools were burned.